Terms of Service

Last updated: October 27, 2026

Overview

Welcome to Rodexol.

This website, https://rodexol.com, is owned and operated by AIAE COOPERATION LLC, a limited liability company registered in the State of Wyoming, United States, under registration number 2026-002069361.

Throughout this website, the terms "Rodexol," "we," "us," and "our" refer to AIAE COOPERATION LLC, trading as Rodexol.

Rodexol provides this website, including its information, products, tools, and services, subject to these Terms of Service ("Terms") and applicable law.

By placing an order or using our services, you agree to the applicable Terms and policies presented to you, including our Privacy Policy, Refund & Return Policy, Shipping Policy, and Billing Terms & Conditions.

These Terms apply to visitors, customers, and other users of our website.

Please read them carefully before making a purchase or using our services.

Nothing in these Terms excludes, limits, or replaces any mandatory consumer protection rights available under applicable law.

Our online store is powered by Shopify, which provides the e-commerce platform enabling us to offer and sell our products.

Section 1 – Online Store Terms

By placing an order, you confirm that you are at least 18 years old or have the necessary permission of a parent or legal guardian, where permitted by applicable law.

You agree to use our website and products for lawful purposes and in compliance with applicable laws and regulations.

You must not use our website or services to:

• Engage in fraudulent or unlawful activities.

• Violate intellectual property rights.

• Transmit malicious software or harmful code.

• Interfere with website security or functionality.

• Submit false or misleading information.

• Attempt unauthorised access to customer accounts, systems, or payment services.

• Conduct activities that violate applicable consumer, commercial, or cybersecurity laws.

We reserve the right to restrict or terminate access where these Terms are materially violated, subject to applicable legal requirements.

Section 2 – General Conditions

Rodexol reserves the right to refuse, limit, or cancel orders for legitimate reasons, including:

• Suspected fraudulent transactions.

• Unauthorised or unsuccessful payments.

• Materially inaccurate order information.

• Product unavailability.

• Delivery restrictions affecting a destination.

• Violations of applicable law or these Terms.

If we cancel an order after receiving payment, we will arrange the appropriate refund in accordance with applicable law.

You agree not to reproduce, distribute, commercially exploit, or otherwise misuse substantial portions of our website, brand materials, product information, or services without our written permission, except where permitted by law.

Personal information transmitted through our website is handled in accordance with our Privacy Policy and applicable data protection requirements.

Payment transactions are processed through supported payment providers.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We make reasonable efforts to ensure that information published on https://rodexol.com is accurate, complete, and up to date.

However, occasional errors or omissions may occur in:

• Product descriptions.

• Product specifications.

• Package quantities.

• Product images.

• Pricing and promotional offers.

• Stock availability.

• Shipping information.

• Website content.

We reserve the right to correct inaccurate information or update website content when reasonably necessary.

Customers should review relevant product details, usage instructions, safety information, package quantities, and delivery conditions before placing an order.

Nothing in this section limits a customer's statutory rights if a purchased product is defective, materially different from its description, or otherwise fails to meet applicable legal requirements.

Section 4 – Modifications to Services and Prices

Product prices, promotions, availability, and website features may change from time to time.

Changes to advertised prices generally apply to future purchases and will not automatically change the price of an order already accepted by Rodexol.

We reserve the right to modify, suspend, or discontinue products and website features, subject to any existing contractual obligations.

International Pricing and Currencies

Rodexol serves customers in multiple international markets.

Depending on the selected country or region, product prices may be displayed in local currencies, including:

• United States Dollar (USD)

• British Pound Sterling (GBP)

• Euro (EUR)

• Canadian Dollar (CAD)

• Australian Dollar (AUD)

• Swiss Franc (CHF)

• Swedish Krona (SEK)

• Danish Krone (DKK)

• Polish Zloty (PLN)

• Czech Koruna (CZK)

• Romanian Leu (RON)

• Israeli New Shekel (ILS)

• Turkish Lira (TRY)

The currency used for a purchase will be confirmed during checkout.

The final payable amount, applicable taxes, shipping charges, and other mandatory charges will be disclosed in accordance with applicable law before order confirmation.

International orders may be subject to customs procedures, import duties, or other charges depending on the destination and delivery arrangement. Any responsibility for such charges will be communicated where required by law.

Promotional Offers

Promotions, bundle discounts, and multi-pack offers are subject to the specific terms displayed on the relevant product page or at checkout.

Promotional offers may vary between markets and may be modified for future orders.

Section 5 – Products and Services

Rodexol specialises in home and property pest deterrent products, including Rodexol Mouse Repellent Pouches.

Our Mouse Repellent Pouches are designed to help discourage mice and other rodents from entering or remaining in treated areas through the gradual release of a plant-based essential-oil blend.

The product is intended for use in suitable environments as described in the product instructions, which may include:

• Homes and residential properties.

• Garages and storage areas.

• Attics and basements.

• Recreational vehicles and campers.

• Other suitable enclosed or protected spaces.

• Additional locations expressly described in the product instructions.

Suitability may vary depending on environmental conditions and product directions.

Product Descriptions and Availability

We make reasonable efforts to present product images, descriptions, package contents, and specifications accurately.

However, minor variations may occur due to screen settings, lighting, packaging updates, or product improvements.

Certain product quantities, bundles, or promotional offers may be available only online or in selected markets.

Product Use and Safety

Customers must review and follow all instructions, precautions, and warnings supplied with Rodexol products.

Mouse Repellent Pouches must be placed and used according to the directions provided.

Customers should observe applicable precautions concerning:

• Children and pets.

• Food preparation and storage areas.

• Direct contact with product contents.

• Product placement and handling.

• Suitable environmental conditions.

• Storage and disposal.

Products must not be used in ways that contradict their instructions or safety warnings.

Product Effectiveness

Rodexol Mouse Repellent Pouches are intended to help deter rodents, rather than trap or kill them.

Individual results may vary depending on:

• The level and type of rodent activity.

• The size and layout of the treated area.

• The quantity and placement of pouches.

• Environmental conditions and ventilation.

• Existing entry points and food sources.

• Correct product usage and replacement.

Each pouch is designed to release its essential-oil blend over time.

The duration and effectiveness of the product may vary depending on the surrounding environment.

We do not guarantee the elimination of every rodent, complete prevention of infestation, or prevention of all property damage.

For severe or persistent infestations, customers should consider contacting a qualified pest management professional.

30-Day Money-Back Guarantee

Rodexol Mouse Repellent Pouches are backed by our advertised 30-Day Money-Back Guarantee.

If you are dissatisfied with the product's performance, you may request a refund within 30 calendar days after delivery under the applicable guarantee terms.

This guarantee applies to eligible products that have been opened and used according to their instructions.

To make a request, contact:

hello@rodexol.com

Please include your order number and a brief description of your experience.

Further details are provided in our Refund & Return Policy.

This voluntary guarantee is additional to your statutory consumer rights and does not restrict legal remedies relating to faulty, damaged, unsafe, or misdescribed products.

Section 6 – Accuracy of Billing and Account Information

Customers agree to provide accurate and current information when placing an order.

This includes:

• Full name.

• Email address.

• Telephone number where required.

• Billing information.

• delivery address.

• Payment information.

We may contact customers to verify order details where reasonably necessary.

Orders are subject to successful payment authorisation and any applicable order acceptance process.

We reserve the right to investigate or cancel orders where there are reasonable concerns about fraudulent activity, unauthorised payments, or materially incorrect information.

If an order is cancelled after payment has been collected, an appropriate refund will be arranged.

One-Time Purchases

Unless a recurring payment arrangement or subscription is expressly presented and accepted at checkout, purchases from Rodexol are one-time purchases.

A one-time purchase does not authorise recurring charges.

For additional information, please refer to our Billing Terms & Conditions and Refund & Return Policy.

Section 7 – Optional Tools and Third-Party Services

Our website may provide access to third-party tools and services, including payment providers, delivery tracking services, applications, and other technical integrations.

These services may be operated independently and may have their own terms and privacy policies.

We do not control every aspect of third-party services or guarantee their continuous availability.

When using a third-party service, you may be subject to that provider's applicable terms.

Nothing in this section excludes or limits responsibility that Rodexol cannot legally exclude for services forming part of your purchase.

Section 8 – Third-Party Links

Our website may contain links to third-party websites, applications, or external resources.

These websites may not be owned or controlled by Rodexol.

We encourage customers to review the applicable terms and privacy policies before providing personal information or using third-party services.

We are not responsible for the independent content, security, or privacy practices of websites outside our control, except where applicable law provides otherwise.

Section 9 – User Comments, Feedback, and Other Submissions

Customers may submit reviews, comments, photographs, testimonials, suggestions, or other materials to Rodexol.

By submitting content, you confirm that:

• You have the necessary rights or permissions to share it.

• The content does not knowingly infringe third-party rights.

• The content is not unlawful, fraudulent, abusive, or materially misleading.

• Any representations concerning your experience are truthful.

Where you submit content for publication, you grant Rodexol a non-exclusive, royalty-free licence to host, reproduce, and display that content for the purpose of providing the relevant website or review functionality, subject to applicable law.

Any additional use of identifiable customer content in advertising will be subject to applicable consent, privacy, and consumer protection requirements.

We may moderate or remove submissions that violate these Terms or applicable law.

Personal information included in submissions will be handled in accordance with our Privacy Policy.

Section 10 – Personal Information

The collection, use, disclosure, retention, and protection of personal information are described in our Privacy Policy.

Rodexol processes personal information in accordance with applicable privacy and data protection laws.

Depending on your country or region, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information.

Where required, we obtain consent for activities such as non-essential tracking or certain marketing communications.

Please refer to our Privacy Policy for further information or contact:

hello@rodexol.com

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions concerning:

• Product descriptions.

• Package quantities.

• Pricing.

• Promotional offers.

• Shipping charges.

• Delivery estimates.

• Availability.

We reserve the right to correct such information.

If an error materially affects an order that has already been placed, we will contact the customer where appropriate and provide the options required by applicable law.

These may include confirming the correct terms, cancelling the affected order, or issuing a refund.

We will not impose an increased price on an accepted order without the customer's agreement.

Section 12 – Prohibited Uses

Customers and website visitors must not use our website or services:

• For unlawful, fraudulent, or deceptive activities.

• To violate applicable laws or regulations.

• To infringe intellectual property rights.

• To harass, threaten, or unlawfully discriminate against others.

• To submit false or misleading information.

• To distribute malware or other harmful software.

• To unlawfully collect or disclose personal information.

• To interfere with website functionality or security.

• To impersonate individuals or organisations.

• To misuse payment systems or engage in unauthorised transactions.

• To attempt unauthorised access to website systems or accounts.

We may suspend or terminate access in response to serious violations, subject to applicable law.

Section 13 – Disclaimer of Warranties and Limitation of Liability

We make reasonable efforts to maintain the functionality, accuracy, accessibility, and security of our website.

However, temporary service interruptions, technical errors, or maintenance may occur.

Product Performance

Rodexol Mouse Repellent Pouches are designed to help deter rodents through their essential-oil formulation.

Their performance may depend on environmental conditions, product placement, the level of rodent activity, and correct usage.

We do not guarantee that our products will eliminate all rodents, prevent every infestation, or prevent all property damage.

These statements do not restrict our 30-Day Money-Back Guarantee or applicable statutory consumer rights.

Limitation of Liability

To the maximum extent permitted by applicable law, Rodexol is not responsible for losses resulting solely from circumstances beyond our reasonable control or from misuse of the website by third parties where Rodexol has not breached an applicable legal duty.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted.

This includes, where applicable:

• Liability for fraud or fraudulent misrepresentation.

• Liability for death or personal injury caused by negligence.

• Mandatory consumer protection obligations.

• Liability arising from unsafe, defective, or misdescribed products where legal responsibility cannot be excluded.

• Other rights or remedies protected by applicable law.

Where mandatory consumer legislation provides remedies such as repair, replacement, price reduction, refund, or compensation, those rights remain effective.

Section 14 – Indemnification

To the extent permitted by applicable law, users may be responsible for direct losses or claims arising from their unlawful use of our website, infringement of third-party rights, or material breach of these Terms.

Nothing in this section requires consumers to compensate Rodexol for losses caused by our own negligence, unlawful conduct, breach of contract, or other circumstances for which we are legally responsible.

This section does not override mandatory consumer protection laws.

Section 15 – Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted, limited, or removed to the extent required by applicable law.

The remaining provisions will continue to apply where they can operate lawfully and fairly without the invalid provision.

Section 16 – Termination

Customers may stop using our website at any time.

Rodexol may restrict or terminate access to services where a user materially violates these Terms or engages in unlawful or fraudulent activities.

Termination of website access does not automatically cancel accepted orders or eliminate obligations that arose before termination.

Outstanding orders, refunds, warranties, and consumer claims will continue to be handled in accordance with applicable law.

Section 17 – Entire Agreement

These Terms of Service, together with the applicable policies referenced on our website, form the agreement governing use of the website and purchases from Rodexol.

The relevant policies may include:

• Privacy Policy.

• Refund & Return Policy.

• Shipping Policy.

• Billing Terms & Conditions.

• Other terms expressly disclosed and accepted during checkout.

These Terms supersede earlier general website terms relating to the same services, except where otherwise agreed or required by law.

Nothing in this agreement excludes mandatory legal rights or obligations.

Section 18 – Governing Law, International Markets, and Consumer Protection

Governing Law

These Terms are generally governed by the laws of the State of Wyoming, United States, to the extent permitted by applicable law.

However, where Rodexol directs sales to consumers in another country or region, mandatory consumer protection provisions of that jurisdiction may apply.

A choice of Wyoming law does not deprive consumers of mandatory protections they would otherwise receive under applicable law.

Nothing in these Terms prevents consumers from bringing proceedings before a court that has jurisdiction under applicable consumer protection and procedural rules.

International Markets

Rodexol operates an international online store with Shopify markets configured for the following countries.

North America

• United States

• Canada

United Kingdom

• United Kingdom

European Union

• Austria

• Belgium

• Bulgaria

• Croatia

• Cyprus

• Czech Republic

• Denmark

• Estonia

• Finland

• France

• Germany

• Greece

• Ireland

• Italy

• Latvia

• Lithuania

• Luxembourg

• Poland

• Portugal

• Romania

• Slovakia

• Slovenia

• Spain

• Sweden

Other International Markets

• Argentina

• Australia

• Israel

• Switzerland

• Türkiye

Product availability, delivery destinations, accepted payment methods, and regional checkout options may differ between markets.

A country appearing in this list does not guarantee that every product can be shipped to every address in that country.

Actual delivery availability and applicable purchasing conditions will be confirmed through the relevant checkout process.

European Union Consumer Rights

Where applicable, consumers in the European Union benefit from mandatory protections concerning:

• Clear pre-contractual information.

• Transparent prices and charges.

• Withdrawal rights for eligible distance purchases.

• Product conformity and legal guarantees.

• Remedies for defective or misdescribed goods.

• Unfair contractual terms.

Eligible online purchases generally benefit from a 14-day statutory withdrawal period, subject to applicable exceptions.

EU consumer law also generally provides a minimum two-year legal guarantee for goods, with national laws potentially offering additional protection.

Rodexol's voluntary 30-Day Money-Back Guarantee does not replace these statutory protections.

United Kingdom Consumer Rights

Where applicable, United Kingdom consumers retain rights under relevant consumer protection legislation, including the Consumer Rights Act 2015 and Consumer Contracts Regulations.

These may include rights concerning:

• Goods of satisfactory quality.

• Goods that match their description.

• Appropriate remedies for defective goods.

• Cancellation of eligible distance purchases.

• Refunds and legal remedies.

Eligible online purchases generally benefit from a 14-day statutory cancellation period, subject to applicable exceptions.

Our voluntary satisfaction guarantee does not restrict these rights.

United States Consumer Rights

Customers in the United States retain protections provided by applicable federal and state consumer protection laws.

These may include rights concerning truthful advertising, product safety, fair commercial practices, and remedies for defective or misrepresented products.

Mandatory legal protections remain effective regardless of limitations contained in these Terms.

Canada Consumer Rights

Customers in Canada retain rights provided by applicable federal and provincial consumer protection legislation.

Depending on the province and the circumstances, these may include rights relating to online contracts, disclosure of purchasing information, cancellation, refunds, and product quality.

Where mandatory provincial consumer protections apply, those protections take precedence over conflicting provisions in these Terms.

Australia Consumer Rights

Where the Australian Consumer Law applies, customers benefit from consumer guarantees that cannot be excluded by these Terms.

These guarantees may include requirements concerning acceptable quality, safety, fitness for purpose, and correspondence with product descriptions.

Customers may be entitled to repair, replacement, refund, or compensation depending on the circumstances and applicable law.

Our voluntary Money-Back Guarantee provides additional benefits and does not replace those rights.

Switzerland Consumer Rights

Customers in Switzerland benefit from our voluntary return arrangements and 30-Day Money-Back Guarantee, subject to their respective terms.

Any mandatory rights relating to product defects, contractual obligations, and consumer protection under applicable Swiss law remain unaffected.

Türkiye Consumer Rights

Where Turkish consumer protection legislation applies, consumers retain mandatory rights concerning distance-selling contracts, pre-contractual information, withdrawal, refunds, and defective goods.

Eligible distance-selling transactions generally benefit from statutory withdrawal rights, subject to applicable legal exceptions.

Rodexol will respect mandatory consumer protection requirements applicable to qualifying Turkish purchases.

Israel Consumer Rights

Where Israeli consumer protection legislation applies, customers retain mandatory protections relating to distance-selling transactions, cancellation rights, refunds, and defective or misdescribed goods.

Any statutory cancellation fees, exemptions, timelines, and special consumer protections will be applied only as permitted by relevant law.

Argentina Consumer Rights

Where Argentine consumer protection legislation applies, customers retain statutory rights concerning distance purchases, cancellation, product conformity, and refunds.

Rodexol will respect mandatory cancellation procedures and return shipping responsibilities applicable to qualifying purchases.

Where required, an appropriate online cancellation mechanism will be made available.

International Consumer Protection

Where a customer's jurisdiction provides mandatory rights beyond those expressly described in these Terms, the applicable mandatory provisions take priority.

Our voluntary policies do not restrict statutory rights concerning faulty goods, unsafe products, unfair contractual terms, cancellations, or other protected consumer remedies.

Dispute Resolution

If a dispute arises concerning an order, payment, product, delivery, or refund, we encourage customers to contact our support team.

Email: hello@rodexol.com
Phone: +1 (917) 914-7865

We will make reasonable efforts to review and resolve complaints fairly.

Customers are not required to surrender statutory rights to access courts or other legally available dispute resolution procedures.

Section 19 – Changes to Terms of Service

Rodexol may update these Terms of Service periodically to reflect changes in:

• Business operations.

• Website features.

• Product offerings.

• Payment or delivery arrangements.

• International market requirements.

• Applicable laws and regulations.

The latest version will be published on this page with an updated revision date.

Changes generally apply prospectively and do not automatically alter existing accepted purchase agreements.

Where material changes affect existing contractual rights, we will comply with any applicable notice, consent, or other legal requirements.

Continued use of the website after publication of revised Terms may constitute acceptance where legally permitted.

Section 20 – Contact Information

For questions concerning these Terms of Service, purchases, product information, cancellations, consumer rights, or disputes, please contact Rodexol.

Brand / Trading Name: Rodexol

Legal Company Name: AIAE COOPERATION LLC

Company Registration Number: 2026-002069361

State of Registration: Wyoming, United States

Date of Formation: August 31, 2026

Registered Business Address:

30 N Gould St, STE R
Sheridan, WY 82801
United States

Customer Support Email: hello@rodexol.com

Phone: +1 (917) 914-7865

Website: https://rodexol.com

Our registered business address is not necessarily a product return facility.

For returns, please contact customer support to obtain the appropriate return instructions and destination.

We are committed to providing clear information, fair customer service, and transparent purchasing conditions across the international markets we serve.

Rodexol – Operated by AIAE COOPERATION LLC
https://rodexol.com